people are misdiagnosed every minute



Bridging the Gap So That You Are Not Alone When It Matters Most.

people are misdiagnosed every minute

We know healthcare is complicated.


Doctors and nurses don’t intend to make it difficult, but the system is already so complex, there isn’t enough time left for compassion or understanding.

Yet this is exactly when you need compassion and understanding, and we know that.

We are patient advocates: we focus exclusively on you and your needs, helping you to resolve concerns about the quality of your care, get the care you need, and ensure that your voice is heard.

Let us help you.



of all medical bills have errors

patients are misdiagnosed every year

patients receive incorrect prescriptions each year

patients die from medical malpractice each year

Source: Medical Billing Advocates of America, Journal of Patient Safety, Institute of Medicine, Johns Hopkins

Our Services


Financial and Medical Billing Help

Hospital Visits and Bedside Monitoring

Second Opinion


Accompany Patients to Doctor Appointments

End of Life Planning and Paperwork

(i.e., wills, power of attorney, DNRs, etc.)

Senior Care Services

Patient Rights Education

Review Medications

Research Treatment Options

Social Security / Disability / Assistance Filings

Filing Insurance Claims and Disputing Denials

Need help with medical billing?


Addressing medical bills, by reducing payments or lowering rates, is our #1 service.


Pricing is estimated on a case-by-case basis.

You have the option of contacting us on a consultation basis if you need quick, one-time assistance.

In most cases, we can lower your medical bills.  We would ask for a percentage of the amount you saved, never exceeding the original costs.


We are so grateful to Gwendolyn and Mr. Hagen for their time, their regard for our concerns, and our values. They have been outstanding. — Bob O.
The Lord has a special way and bringing someone in your life just when you need them most. You were that person for me. I just hope you can understand how much I appreciate what you did in my life. Thanks so much. — Joyce
You were sent at the perfect time by God to be with our family at this time. — Carol
Thank you so much for helping my brother. You will never know how much it means to me. — Brenda H.


Years of Combined Experience in patient advocacy and financial advocacy.


of Cases helped and Clients satisfied


Dedicated Offices meeting your needs in patient and financial advocacy.

Our Team

At Values Based Patient Advocates, we understand each person is an individual and that just because a treatment for a specific disease may be the standard of care, you should be fully informed as to all treatment options, so you can choose what you feel is best for you. Our team has years of combined experience and truly desires to help you find the best route for your care.


Want to learn more? See our collection of free resources below.


Our Blog

Check out our blog for helpful articles on hospital visits, medical insurance, medical billing, and much more.

Resources Directory

Whether you need assistance with paying for medication, research, or help finding a group with others like yourself, the resources in this directory are a great place to start.

Facebook Community

Ask questions and share answers on our Facebook page, keep up-to-date on VBPA events, and get a steady flow of healthcare resources.


Check out our frequently asked questions and see if yours is here. If not, just contact us!

Past Events

Upcoming Events


Free eBook: My Health Guide

 Take advantage of our experience with the healthcare industry and become a smarter patient.

Whether you’re going in for a routine checkup or need to keep track of medications: these fillable documents will help you prepare for your hospital visit, track medications, and keep on top of follow-ups.

Our Blog

Check out our blog for helpful articles on hospital visits, medical insurance, medical billing, and much more.

Choosing the Right Long-Term Care Provider

Choosing the Right Long-Term Care Provider

When people are looking for a long-term care provider, "nursing home" may sometimes be the only think they think of. Perhaps they have never heard of other senior care arrangements before, or they mix up nursing homes with other common care providers, such...

read more

Bridging the gap between patients and the healthcare industry.


5180 Parkstone Dr, Suite 160, Chantilly, VA 20151


Office: 703-222-1300
Toll-Free: 800-765-8765
Fax: 703-222-1302

Contact Us

We are always developing new and better ways to serve patients.

We're working on new and improved experiences all the time that will make it easier than ever to navigate health care. Keep checking back!

In the meantime, you can reach Values Based Patient Advocates at or (703) 222-1300.