Facts and FAQs

What is a patient advocate?

A Patient Advocate is someone who has been hired to act as a liaison between the hospitals, doctors, insurance companies and the patient.

Too often, patients are misdiagnosed, not told of other treatment options, improperly billed, and overcharged for basic services.  We help mitigate these costs, find alternative treatments, and make healthcare an overall more pleasant experience for the patient.

What's the benefit of working with a patient advocate?

Have you ever had trouble understanding a diagnosis, and blindly trusted your physician with his or her first suggestion?  Have you ever felt that you overpaid for a treatment option or medication?  You’re not alone.

We may be able to help lower medical costs, find alternative treatment options, and help you find not just the care you need, but the care you want.

Can I choose my doctor?

Depending on your healthcare, you may have the option of choosing your primary care physician.  You don’t always have to go with the doctor recommended to you by your insurance.

In some cases and with some treatment options, finding a physician outside the realm of your insurance provider may be cheaper.

We can help you investigate all options and determine the best solution for you.

Does insurance cover my medical expenses?

Every case is different.  In some cases, insurance won’t cover one treatment option, but may cover another.

Typically, we try to work with insurance providers to find the lowest cost to the patient, but sometimes that isn’t possible.  When this is the case, we’ll help you explore all options outside of your insurance provider and at the best price.

What are your fees?

Pricing is estimated on a case-by-case basis.

You have the option of contacting us on a consultation basis if you need quick, one-time assistance. A phone call is always free.

In most cases, where we can lower your medical bills,  we ask for a percentage of the amount you saved, never exceeding the original costs.

%

of all medical bills have errors

Source: The Medical Bill Mystery – The New York Times May 3, 2015

Q

FACT: The number of preventable hospital deaths in a year is about equal to the deaths of all US soldiers in Vietnam combined with the annual deaths from US motor vehicle accidents, HIV and diabetes.

Source: “You The Smart Patient”, by Michael F. Roizen M.D., and Mehmet C. Oz M.D., with the Joint Commission

FACT: The most germ ridden object in your hospital room is your TV remote control.

Source: “You The Smart Patient”, by Michael F. Roizen M.D., and Mehmet C. Oz M.D., with the Joint Commission

FREE EBOOK

Free eBook: My Health Guide

Take advantage of our experience with the healthcare industry and become a smarter patient.

Whether you’re going in for a routine checkup or need to keep track of medications: the following documents will help you prepare for your hospital visit, track medications, and keep on top of follow-ups. 

We are always developing new and better ways to serve patients.

We're working on new and improved experiences all the time that will make it easier than ever to navigate health care. Keep checking back!

In the meantime, you can reach Values Based Patient Advocates at gwendolyn@valuesbasedpa.com or (703) 222-1300.